Terms of service

1. These terms

These terms govern the sale and use of the software supplied by TREX OTT SARL, a limited liability company registered in Casablanca, Morocco (“TREX OTT”, “we”, “us”), through the website ott.codes.

By buying from us, or by using software we supply, you agree to these terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it. We sell to businesses; these terms are not written for consumers.

2. What we supply — and what we do not

We supply software: a white-label OTT application for Android TV, TV boxes, phones and tablets, an administration panel, and the backend that connects them. The software is delivered under your brand name, icon, colours and package identifier, and points at infrastructure you control.

3. Your content and your licences

You are solely and entirely responsible for everything delivered through any application we supply to you. In particular, you represent and warrant that:

• you hold all rights, licences, consents and permissions necessary to transmit every channel, film, series and other item of content you make available, in every territory in which you make it available;
• you will comply with all applicable copyright, broadcasting, telecommunications, consumer-protection, data-protection and tax law;
• you will not use the software to distribute content you are not licensed to distribute, or to circumvent any technological protection measure;
• you will publish your own terms and privacy policy to your own subscribers, and act as the data controller for their information.

We do not verify your rights and we are not in a position to. Supplying you with software is not a statement by us that any content you deliver is lawful.

4. Acceptable use

You may not use the software, or ask us to configure it, in order to:

• distribute content you do not hold the rights to;
• break any law, or help anyone else to;
• impersonate a broadcaster, rights holder or other business, or imply an endorsement, affiliation or licence that does not exist;
• distribute malware, or interfere with the security or integrity of any network or device;
• resell, sublicense or redistribute the software itself as a product, except as a branded application to your own subscribers.

Breaching this section is a material breach of these terms and entitles us to terminate immediately under section 14, without a refund.

5. Price and payment

Prices shown on the site are a one-time fee for the build described, in US dollars, exclusive of any tax, duty or bank charge that may apply where you are. There is no recurring licence fee and no revenue share.

Prices on the website are indicative. The price for your project is the one we quote to you in writing, and it is fixed for the scope described in that quote. Work outside that scope is quoted separately before it starts.

Payment is due as set out in your quote. We begin work once payment, or the agreed first instalment, has cleared.

6. Delivery

We deliver the built application, its administration panel and the credentials you need to run them, by the means and on the timescale agreed in your quote. Timescales are estimates given in good faith; they depend on you supplying your branding assets, panel details and any other input we ask for, and we are not liable for delay caused by waiting on those.

7. Support and updates

Your quote states what support is included and for how long. Within that period we will fix faults in the software as supplied, at no charge. Support does not cover:

• problems with your panel, streams, servers, bandwidth or DNS;
• faults caused by changes you or a third party make to the software;
• new features, redesigns or changes of scope;
• the behaviour of a device, network or operating system outside our control.

Where we make general updates to the application available, you may install them. We are not obliged to maintain compatibility with every future version of every device or operating system indefinitely.

8. Refunds

Because each build is produced specifically for you and carries your brand, it cannot be resold, and so it is not refundable once work has started. If we have not started work, you may cancel for a full refund. If we cannot deliver what we quoted, we will refund you in full.

We do not refund because your panel, provider or streams stopped working, because a device maker or app store changed its rules, or because your own business plans changed.

9. Intellectual property

You own your brand: your name, logo, colours, artwork and the package identifier we build under. You grant us only the licence needed to use them to produce and support your build.

We own the underlying software, its source code, design and documentation, and everything we develop generally rather than specifically for you. You receive a perpetual, non-exclusive, non-transferable licence to use the compiled application and panel for your own business. You may not decompile, reverse-engineer, resell the source, or supply the software to another operator as your own product.

10. App stores and third parties

If you choose to publish your application to Google Play, the Amazon Appstore or any other distribution channel, you do so as the publisher, under that store's rules, in your own account. Store review outcomes are decided by the store and are outside our control. We make no promise that any application will be accepted, or will remain available, on any store.

The same applies to any third-party panel, hosting provider, payment processor or CDN you choose to use.

11. Warranties and disclaimers

We warrant that we will provide our services with reasonable care and skill, and that the software will materially perform as described in your quote at the time of delivery.

Beyond that, and to the fullest extent the law allows, the software is provided “as is”. We do not warrant that it will be uninterrupted or error-free, that it will work with every device, panel or network, or that it will remain accessible on networks whose operators choose to block streaming traffic.

12. Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, we are not liable for loss of profit, loss of revenue, loss of business, loss of data, loss of goodwill, or any indirect or consequential loss, however caused. Our total liability arising out of or in connection with your purchase is limited to the amount you actually paid us for it.

13. Indemnity

You will indemnify us against all claims, demands, proceedings, damages, fines and costs (including reasonable legal fees) brought by any third party — including any rights holder, broadcaster, collecting society, regulator or subscriber — arising out of the content you distribute through the software, your breach of section 3 or section 4, or your operation of your service generally.

14. Suspension and termination

We may suspend or terminate your licence and stop supporting your build immediately if you breach section 3 or section 4, if you fail to pay, or if we are required to by a court, regulator or rights holder. Where a breach can be put right, we will normally tell you and give you a reasonable chance to do so first.

Sections 3, 9, 11, 12, 13 and 15 survive termination.

15. Governing law

These terms, and any dispute or claim arising out of them, are governed by the law of the Kingdom of Morocco. The competent courts of Casablanca have exclusive jurisdiction.

16. Changes to these terms

We may update these terms for new versions of the software or changes in the law. The terms that apply to your purchase are the ones in force on the date of your quote. Changes are published on this page with a new date at the top.

17. Contact us

• Email: admin@eur-trexiptv.com
• Telegram: @iptvtechsupport
• WhatsApp: +212 655 576 107
• Post: TREX OTT SARL, Casablanca, Morocco

See also our privacy policy.